Return & Refund Policy

At 【请替换：店铺名称】, your satisfaction is very important to us. If you are not completely satisfied with your purchase, you may be eligible to return the item according to the terms outlined below.

Return Eligibility

Return requests must be submitted within 30 calendar days of the delivery date of your order.

To qualify for a return, items must meet the following conditions:

Be unused and undamaged.
Remain in their original condition.
Include all original packaging, labels, and accessories.
Be suitable for inspection and resale.

Items returned without original components or exhibiting signs of use or damage may not be eligible for a refund.

Non-Eligible Returns

The following products are not eligible for return:

Customized or personalized merchandise.
Downloadable or digital products.
Gift cards or promotional certificates.
Clearance and final sale items.
Products damaged after successful delivery.

Return Process

Once your return request is received, please allow 1-2 business days for processing.

You are responsible for return shipping costs unless the item is defective, damaged upon arrival, or an incorrect item was sent. Return shipping costs are calculated and displayed at checkout for initial purchases.

Refund Review & Processing

Upon receiving the returned item, we will inspect it to confirm eligibility. Approved refunds will be processed back to the original payment method within 5-7 business days after approval. Please note that your financial institution may require additional time to post the refund to your account.

Delivery Issues

If your order arrives damaged, incomplete, or incorrect, please keep all original packaging and contact us promptly through 【请替换：客服邮箱】. We will review your request to ensure resolution.